Mac keyboards are known for their durability and high-quality performance. However, like any other electronic device, they may encounter issues over time. One common problem faced by Mac users is a broken keyboard. Whether you spilled a drink on it, dropped it, or it simply stopped working, a broken keyboard can be frustrating. But don’t worry, in this blog post, we will explore various methods to fix a broken Mac keyboard, enabling you to get back to your work efficiently.
Video Tutorial:
The Challenge of Fixing a Broken Mac Keyboard
A broken Mac keyboard can disrupt your workflow and make it challenging to perform even the simplest tasks. Some common issues that may require fixing include unresponsive keys, sticky keys, or keys that are completely non-functional. These issues can be caused by physical damage or software issues within the operating system.
Things You Should Prepare for
Before diving into the methods of fixing a broken Mac keyboard, there are a few things you should prepare to ensure a smooth troubleshooting experience. These include:
1. Cleaning tools: Have a microfiber cloth, cotton swabs, and isopropyl alcohol ready to clean the keyboard and remove any dirt or debris that may be causing the issue.
2. External keyboard: If possible, have an external USB or Bluetooth keyboard available. This will allow you to continue using your Mac while attempting to fix the built-in keyboard.
Now that you are prepared let’s explore the methods to fix a broken Mac keyboard.
Method 1: Using the Reset Keyboard Settings
When faced with an unresponsive or malfunctioning keyboard, the first method to try is resetting the keyboard settings. This method is relatively simple and can resolve minor software glitches that may be causing the issue.
Steps:
1. Open the Apple menu by clicking on the Apple logo in the top-left corner of the screen.
2. Select "System Preferences" from the drop-down menu.
3. In the System Preferences window, click on the "Keyboard" icon.
4. Click on the "Keyboard" tab.
5. Click the "Restore Defaults" button to reset the keyboard settings.
6. Restart your Mac and check if the issue is resolved.
Pros:
1. Quick and easy method.
2. Resolves minor software glitches.
Cons:
1. May not fix hardware-related issues.
Method 2: Via Keyboard Viewer
If the keys on your Mac keyboard are unresponsive or typing the wrong characters, using the Keyboard Viewer can help identify any stuck keys or incorrect keyboard configurations.
Steps:
1. Go to the Apple menu and select "System Preferences."
2. Click on "Keyboard" and then select the "Input Sources" tab.
3. Check the box next to "Show Input menu in the menu bar."
4. In the menu bar, click on the Input menu icon (usually a flag).
5. From the drop-down menu, select "Show Keyboard Viewer."
6. The Keyboard Viewer will appear on your screen, showing a virtual representation of your keyboard. Press each key to check if it correlates correctly on the viewer.
7. If you notice any stuck keys or incorrect input, try cleaning the affected keys using a microfiber cloth and isopropyl alcohol.
Pros:
1. Identifies stuck keys or incorrect keyboard configurations.
2. Offers a visual representation of your Mac keyboard.
Cons:
1. Requires additional steps and time to check each key.
Method 3: Using PRAM/NVRAM Reset
The Parameter Random Access Memory (PRAM) and Non-volatile Random Access Memory (NVRAM) store certain settings on your Mac, including keyboard settings. Resetting PRAM/NVRAM can help resolve issues related to keyboard preferences.
Steps:
1. Shut down your Mac.
2. Press the power button, then immediately press and hold the Command (⌘), Option (⌥), P, and R keys together.
3. Continue holding the keys until you hear the startup sound twice or see the Apple logo appear and disappear for the second time.
4. Release the keys and let your Mac boot up normally.
5. Go to "System Preferences," click on "Keyboard," and check if the issue is resolved.
Pros:
1. Resets various settings, including keyboard preferences.
2. Solves issues arising from corrupted system settings.
Cons:
1. May not resolve hardware-related problems.
Method 4: Via External Keyboard
If none of the above methods work, using an external keyboard can be a temporary solution to continue working without interruptions.
Steps:
1. Connect an external USB or Bluetooth keyboard to your Mac.
2. The external keyboard should automatically be detected and used as the default input device.
3. Test the external keyboard to ensure all keys are working correctly.
Pros:
1. Allows you to continue using your Mac while attempting to fix the built-in keyboard.
2. Provides a temporary solution.
Cons:
1. Requires purchasing or borrowing an external keyboard.
Why Can’t I Fix My Broken Mac Keyboard?
There might be various reasons why you are unable to fix your broken Mac keyboard. Here are some common reasons and their possible solutions:
1. Damaged circuitry: If the keyboard has suffered physical damage, such as a spill or a drop, it may require professional repair or replacement. Contact Apple Support or a local authorized service center for assistance.
2. Software conflicts: Sometimes, other software or drivers on your Mac can interfere with the keyboard’s functionality. Try booting your Mac in Safe Mode (by holding the Shift key at startup) to see if the issue persists. If it doesn’t, you may need to uninstall or update conflicting software.
3. Outdated operating system: An outdated macOS version might be causing compatibility issues with the keyboard. Ensure that your Mac is running the latest version of macOS. Go to "System Preferences" > "Software Update" to check for updates.
Additional Tips
To further enhance your troubleshooting experience, here are some additional tips:
1. Regular cleaning: To prevent unnecessary damage, regularly clean your Mac keyboard using a microfiber cloth and isopropyl alcohol. This will help remove any dirt or debris that can affect its functionality.
2. Keyboard shortcuts: Familiarize yourself with common keyboard shortcuts on your Mac. This will enable you to perform various tasks without relying solely on the physical keyboard.
3. External keyboard cover: Consider using a keyboard cover to protect your Mac keyboard from spills and dust, reducing the risk of physical damage.
5 FAQs about Fixing a Broken Mac Keyboard
Q1: Can I fix a broken Mac keyboard myself?
A: It depends on the nature of the issue. Some minor software-related problems can be fixed using the methods mentioned above. However, if the keyboard has suffered physical damage, it is recommended to seek professional assistance.
Q2: How much will it cost to repair a broken Mac keyboard?
A: The cost of repairing a broken Mac keyboard varies depending on the severity of the damage, the model of your Mac, and whether it is covered by warranty. It is best to contact Apple Support or visit an authorized service center for a detailed estimate.
Q3: Can I use a Windows keyboard with a Mac?
A: Yes, you can use a Windows keyboard with a Mac. However, some keys may not function as intended, and the layout may differ. It is recommended to use an Apple keyboard or a keyboard specifically designed for Mac.
Q4: My keyboard is typing the wrong characters. What should I do?
A: First, check if the keyboard language settings on your Mac are correct. You can do this by going to "System Preferences" > "Keyboard" > "Input Sources." If the issue persists, use the Keyboard Viewer method mentioned earlier to identify any stuck keys or incorrect input.
Q5: Are there any temporary solutions if I cannot fix my broken Mac keyboard immediately?
A: Yes, you can use an external USB or Bluetooth keyboard as a temporary solution to continue using your Mac. This will allow you to work without interruptions until you can address the issue with your built-in keyboard.
In Conclusion
A broken Mac keyboard can be a frustrating experience, but with the methods mentioned in this blog post, you can attempt to fix the issue on your own. Start with simple troubleshooting methods such as resetting the keyboard settings or using the Keyboard Viewer. If these methods do not work, you can try resetting PRAM/NVRAM or using an external keyboard as a temporary solution. Remember, if the issue is caused by physical damage or persists after troubleshooting, it is recommended to seek professional assistance.